We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Contact Us
Address
Lonsdale Medical Centre
1 Clanricarde Gardens
Tunbridge Wells
Kent
TN1 1PE
Get directions (opens in Google Maps)
Parking
Please note that parking at the side of the building is solely for doctors and clinical staff and some of the spaces in the car park at the rear of the building are reserved for staff only. Parking is only permitted in the car park for the duration of your visit to the surgery, please do not park in the car park at any other time as the building is in use 7 days a week by other clinics. Please do not block cars in; if you do so, you risk preventing the doctors from attending urgent visits.
Please be aware that patients cannot park on the roads surrounding the surgery. This is a privately owned estate and the owners have been issuing tickets to patients visiting the surgery.
If there is no space in the car park, please find an alternative parking space locally outside this estate.
The practice has a parking space for the disabled in the car park and a stair lift to the first floor.
Accessibility
We want to get better at communicating with our patients.
We want to make sure you can read and understnad the information we send you.
If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
- we want to know if you need information in braille, large print or easy read.
- we want to know if you need an interpreter or help with British Sign Languange
- we want to know if we can support you to lip-read or use a hearing aid or communication tool.
Please tell the receptionist if you need information in a different format or communication support.
Where possible arrangements can be made for disabled patients to be seen in the consulting room or treatment room on the ground floor.
Out of Hours
Improved Access Opening Times
Evenings/Weekends
On the 1st October 2018 Improved Access was launched nationwide. You can now see a GP or other healthcare professional during:
- weekday evenings between 6.30pm and 8.00pm (some practices offer early morning appointments)
- Saturdays and Sundays/Bank Holidays
These appointments offered could be:
- At your registered practice
- At another local GP practices
- At another local NHS service - such as a General Practice Hub
What type of appointments will be available?
Evening appointments between 6.30pm to 8pm Monday to Friday will be offered by a practice in your local area. These appointments will be offered by a range of clinical professionals. Some practices in your local area may offer early morning appointments.
On Saturdays, a clinical professional will be available between 8.00am to 12.00pm at a practice in your local area (times may vary).
On Sundays and Bank Holidays a GP will be available between 9.00am to 12.30pm at a hub in Tonbridge or Maidstone.
Who can book these appointments?
Improved Access appointments are available for all patients in west Kent, regardless of where they are located. This means that patients can be seen by a clinical professional 7 days a week, 52 weeks of the year. It will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.
How can I book an appointment?
In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30 pm to 8.00 pm Monday to Friday.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Sevenoaks Urgent Treatment Centre
Based at Sevenoaks Hospital the service is open 8am to 8pm, 7 days a week 365 days a year, and has one GP, providing up to 32 appointment slots per day.
The service is suitable for patients for same day appointments, who cannot wait 24hrs to be seen.
Patients can be seen by a GP in the UTC by obtaining an appointment through NHS 111.
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.